Weelo is a Software Development company founded in 2017 and is the gateway for local supermarkets to leverage the rising e-commerce market. We strive for a world where smart retailers empower their consumers to order products effortlessly and have them delivered efficiently and conveniently.
Yes. You can schedule your order to be delivered to your home based on each stores’ delivery hours.
Go to App store or Googe Play, Download Weelo App, Install the App, Add your location and address information and you can enjoy your shopping.
You can find all your favorite grocery items sold exactly the same as the store you are connected to.
Simply go to the menu and find ‘Suggest a Product’, and add all the details and descriptions of your favorite products. If it is available in the store, the team will add it the next day.
Currently we only have the Cash On Delivery option and coming soon by Credit Card.
You can send us feedback directly in the application under Contact Us. Or email us directly at: info@weelo.com.eg
Currently we deliver to New Cairo, 6th of October City, Zayed City, Teseen North and South, Settlement 3 and 5, and Nasr City. We are adding new locations very soon!
Our delivery times are from 11 am – 11pm daily. You can schedule a delivery at any time from 11pm – 10am.
Yes, go to Manage Addresses on the app and you can add a new address.
The Customer Care representative will contact you to connect you with your Personal Shopper to tell you the alternative Products.
Please contact Customer Service before the order leaves the supermarket, in order to schedule a convenient delivery time, because once the order leaves the supermarket, all sales are final. If you have a scheduled order and you would like to change the time, kindly contact Customer Service directly from your Order Page, and we will be able to reschedule a suitable time for you.
Yes. You will receive notifications throughout the order process.
Currently you can only add a new address. This feature is coming soon.
This feature is coming soon.
All sales are final on Weelo. Refund is only possible if an item is damaged. Non-refundable items: - Fresh foods.